Shipping & Returns

Returns, Refunds and Exchanges Policy How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email info@multiclick.net to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
MULTICLICK.NET LTD
qbooks.com.cy
Returns Department Tracking #
No. 16, 79th Street
4159, K. Polemidia, Limassol, Cyprus
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items cannot be returned if they are opened. These include Items of type Service, Subscription, White Box such as Support Plans, Support Incidents or License Only..

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.